Analysis of Knowledge Management, Innovative Leadership and Innovation Capabilities in Organizational Performance (Study on Small and Medium Micro Business in Manado City)
Keywords:
Knowledge Management, Innovative Leadership, Innovation Capabilities, Organizational Performance, MSMEsAbstract
Organizational performance refers to the organization's ability to meet the needs of its stakeholders and its own needs for survival. Organizations seek to improve effective strategies that explore opportunities in the market through their ability to take advantage of available resources. Knowledge management, innovative leadership and innovation capabilities are indispensable in improving organizational performance. The purpose of this study is to examine and analyze knowledge management, innovative leadership and innovation ability on the performance of Micro, Small and Medium Enterprises in the city of Manado, the research method used in this study is a qualitative method with data sources obtained from observations and in-depth interviews. with various sources. The results show knowledge management in 4 (four) dimensions of the knowledge infrastructure, namely: General Knowledge, Organizational Structure, Organizational Culture and Environment Physical strength is very strong on the performance of MSMEs in the city of Manado. Meanwhile, 1 (one) dimension displays the average dimensions in improving MSME performance, namely: Information Technology Infrastructure. For Innovative Leadership, it displays 4 (four) strong dimensions in the application of Innovative Leadership in improving organizational performance, 4 ( four) dimensions of Entrepreneurship Characteristics, namely: Vision, Innovation, Proactive, Risk Taking. and for the innovation ability of MSMEs in Manado City, it displays 4 (four) strong dimensions in the application of Innovation Capabilities as measured by Innovation Capability in improving organizational performance, the four dimensions are: Knowledge Exploitation Capability, Entrepreneurship Capability, Network Capability and Knowledge and Customer Capability. 3 (Three) dimensions in the application of Innovation Capabilities show an average dimension (Can be improved by MSMEs in the future) namely Risk Management Capability, Development Capability and Changing Management Capability.
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